Need help?

Please contact our Customer Service for questions about our webshop and your order (between 9 AM - 6 PM // GMT+1):
E-mail: webshop@jackyluxury.nl

Problems buying?

If you have any problems using our webshop please make sure your browser supports Javascript and has cookies enabled. The best browsers to use are the newest versions of Internet Explorer, Firefox or Safari.

If you still encounter any problems please let us know so we can help you out: info@jackyluxury.nl

Secure Payment

Secure payment:
We work with a high-quality Payment Service Provider to make sure your payments happen in a secure environment with the upmost care for the protection of your personal details.

Payment methods:

There are several ways to pay for your order:

Paypal
iDeal

Delivery & Returns

Delivery:
Deliveries in The Netherlands will be shipped within 3 working days after the order has been received.

Returns:
We accept returns within 7 days after receipt for a refund or exchange.
Items should be returned in a new, unused state and with all tags still attached.
Returns that are damaged can not be accepted.
Please make sure that all returns are post-paid, as extra costs be withheld from your refund.